Seminars

Whether to start their research and innovation capacity or to improve their existing processes, companies interested in improving their customer experience engage Customer input for training.

Through our training we share our unique methodologies that created so many successful projects. Areas in which we provide training include:

• Design Psychology and Emotional Design
• Research Methods
• Ethnographic Research
• Usability Research Methods
• Designing for Usability (UI and Product Design)
• Usability Testing
• The Customer Experience lifecycle

Training courses last between a few hours and a few days and are provided at a fixed rate.

Workshops: Real Results

Training is better combined with workshops, which enable companies to put in practice the concepts learned. Workshops are highly customized to every client's context, making it not only a learning experience, but providing tangible results.

Workshops include hands-on research on issues relevant specifically to the company, analysis and reviews, all supported by the Consultants.

Workshops duration depends on the type of project and can last between a few days and a few weeks.

Setting up Your Research Department

Companies interested in setting up their own Research unit and practice can engage Customer input in medium-to-long-term project which include everything that allows a company to get started in creating better customer experiences.