Affordable Web site Expert Evaluation
Starting at
US$ 300 only

This is a trial service offer. Contact us for more details, mentioning the expert evalution trial offer in your email.

Expert advice for any size company, Worldwide

Why hire expensive consultancies for an entire redesign when you only need expert direction? No matter how small or how big your company and Web site, our flexible model is designed for your needs, wherever you are.

Features and Benefits

  • No overcharging
  • Specific expertise
  • Cost-efficient
  • Clear and actionable recommendations
  • Pay-as-you-go

Improve your site metrics

  • User satisfaction
  • Time spent on your site
  • Click-through
  • Enquiries
  • Sales

Based on Years of Research

Benefit from insights gained through years of Web user research. Having done hundreds of usability studies, we have a good idea of what works, and what doesn't. No need to pay for expensive usability studies on your own site to confirm things that are obvious. Simply leverage off our experience.

Cost-efficient Specific Expertise

Usability Experts and Web Designers play different roles in Web strategy and design. Why have Web designers do a usability expert's job? With our Expert Evaluation service, you'll have a seasoned user experience expert review your site and provide a report with clear redesign and strategic recommendations. This way, you save precious budgets by having designers concentrate only on what they are trained to do.

Clear and Actionable Reports

Our clear and easy-to-use reports provide you with actionable recommendations certain to increase conversion rates, user satisfaction and time spend on your site.

Aspects covered can include:


  • Layout
  • Information Architecture (grouping of the information, navigation)
  • Flow (from one page to another)
  • Content and language
  • Shopping basket and check-out process (if applicable)

Each report can be delivered in PowerPoint or PDF formats, and contain:

  • Annotated screenshots of your site
  • Actionable design recommendations
  • Insightful commentary on user behavior
  • Next steps

Conducted by an expert, our review is much more likely to identify potential problems and yield more valuable recommendations than if done by a designer or other non-expert.

We can also provide you with recommendations on what process to follow for an entire redesign of your site, including what research and design to conduct, the type vendors to look for and how to evaluate proposals.

Client List - Different Industries

Companies who have benefited from our recommendations in the past are from a vast array of industries worldwide. Here are only a few:

  • AIA Insurance
  • American Express
  • Cathay Pacific
  • Hang Seng Bank
  • Hong Kong Government
  • HSBC
  • Huawai Technologies
  • KC Maritime
  • Nokia
  • Paypal
  • Shure
  • and many more...

PRICING

Pay Only What You Need

With our flexible model, you pay only for what you need, and when you need it. Commission an expert only for an initial review, or throughout your redesign process. And no need to choose in advance; simply add on work as necessary. This way, you don't need to be bound to lengthy agreements and can always change your mind.

  • No long-term engagement necessary
  • Pay-as-you-go

Starting at US$ 300 only

Price evaluated on an hourly rate. Rate decreases with more hours. US$300 gives you a first-impression expert review based mainly on your home page and main sections. For more in-depth reviews, wider coverage or any additional insights, simply increase the number of hours, whenever you want.

Optional components:

  • Conference call management presentation (optional)
  • In-person management presentation (optional)

Contact us Now

Contact us at experteval@customerinput.com to enquire about an evaluation. Please make sure you mention this promotion in your email.

Also include the following information:

  • Your Web site address (URL)
  • Your company name
  • A brief description of your company
  • A brief description of your Web site
  • A brief description of your target users
  • Areas you would like to focus on, if any
  • Your budget for the first evaluation

We will strive to reply to your request within three working days.



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